1.

 What is the Point?

Your points can be used on future purchases from diybeads.com.cn or exchange for gifts and cannot be used on any other websites.

1.

 About Consultation Service

We have set a lot of related site interactive service function, we referred to as community, the community includes: Presales consultation, Order message, Order Comments, My Product Comments. Community auxiliary function includes: Message center, Online c

2.

 About Message Center

Our website mainly publishing notifications for specific populations or special event. Remind you to pay attention to some matters. Including order progress information, logistics information, customer service consultation information, chat response infor

3.

 Where is the message center?

There are two ways to enter the message center: 1 After sign in, directly enter from the "Message Center" on the homepage's navigation bar. 2 After sign in, click "My account", then click on the latest messages in the top navigation bar, and select "

4.

 Online consulting

On the right column above the "Online Service" we set up online customer service function. when you browse or operation the site maybe you could meet a variety of question, Our online customer service staff (normal working days) will make you answer.

5.

 The comment of services

Mainly includes: order message, product reviews, order reviews, you can fully interact with the site, at the same time enjoy the fu of interactive services can also get the corresponding points (do hyperlinks point).

1.

 The Customs Clearance Process

Please note: when you place order, which default you have clearance ability. After the parcel arrived, you must clearance or authorize clearance. otherwise due to youself fault, the parcel returned back. you must pay return freight price and tax.